The day was made for us by the crew, who are an absolute credit to the Canal Trust. From the moment we arrived on board, we were made to feel welcome, and included in the day. We are not the quietest family, and with four loud youngsters things could have been “trying”. But from the outset, your crew were wonderful with them talking to them, encouraging them to help out on board and on the lock procedures, but always with a careful eye on their safety. We found them personable, interesting, friendly and eager to give us a day to remember….and they certainly did that.
I wanted to send you an email after our trip last week, to say that we all thoroughly enjoyed the boat trip! It was one of the best weekends we’ve spent as a family together, and everyone really enjoyed the teamwork and bonding. We’ve all agreed that we’d like to do another one next year.
We were made to feel very welcome from the start and Peter was great. In fact, all the volunteers were lovely. We hired the Hannah from 29th June -6th July and she was great for us really clean and Mum especially appreciated the lift.
Also thank you for the helpful information you sent to us which helped us prepare for the holiday and my brothers found the training weekend a real help.
Just wanted to say a big thank you to everyone in the team and particularly Martin and Steve who were so helpful on Friday.
We had a great weekend and were all very impressed with not only the equipment but also the layout and thought that had gone into the design of “Diana” – everything worked brilliantly for Berkeley.
Your email reminded me that I meant to contact you and say how very much we enjoyed our weekend on the Diana. The weather was in our favour and everyone had a great time. The boat is so well equipped and spotlessly clean.
We had a wonderful holiday which was particularly good for my wheel chaired wife. The barge was even better than I had expected with lifts, space and disabled lavatory. It was also very easy to handle and steered well. The bow thruster made mooring so easy. Everything on the boat worked perfectly. Well done the volunteers.